Management is concerned with maintaining communication and with the outside world, and transmitting orders downwards.
Maintaining communication with the outside world is one of the most important responsibilities of the top management body.
The goal is to maintain a healthy, cooperative relationship with the outside world.
We communicate and try to bring in new business opportunities or help by being a valuable asset to the ongoing activities of the business.
The management body sets the policy and procedure for the business. They need to provide this decision to the lower level so that they can work according to the established standards and procedures.